Outreach Services

PLEASE NOTE: The Wellness Centre in Central Croydon, and our location in Croydon University Hospital are urrently closed due to Covid-19, but we are offering Online One-to-One Services and also Online Group Therapies. We will be guided by NHS/government advice as to when our full services will resume. Thank you for your patience and understanding during this difficult time.

Want to access our services but can’t get to Purley...?

We offer Complementary Therapies at Croydon University Hospital and Talking Therapies at The Wellness Centre in the Whitgift Centre.

THE WELLNESS CENTRE, CENTRAL CROYDON

We are delighted to be in partnership with the Croydon BME Forum by offering our Talking Therapies at their new Wellness Centre.

If you or a loved one have been affected by cancer in the last 3 years, and live or work near Central Croydon, then please get in touch.

We offer:
Counselling on Wednesdays between 10am and 3pm

The Wellness Centre is located on the First Floor of the Whitgift Centre, opposite the Waterstone’s Bookstore.

The Wellness Centre, Unit 0440/2, First Floor Level, Whitgift Centre, Croydon, CR0 1LP

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CROYDON UNIVERSITY HOSPITAL

If you or a loved one visits the Croydon University Hospital and are affected by cancer, then please visit our outreach location in the Macmillan Cancer Information Centre.

We offer:
Reflexology and Hypnotherapy on Wednesdays
Aromatherapy on Thursdays

South East Cancer Help Centre Outreach
Macmillan Cancer Information and Support Service,
Nightingale House,
Croydon University Hospital
530 London Road
Croydon
CR7 7YE

The Centre is situated in Nightingale House. You can find it by walking from the main entrance to the public car park, under the archway, on the left-hand side.

You don’t need an appointment or referral to pick up some information or drop in for a chat. You will find a friendly relaxed atmosphere and the time and space to share your concerns or ask questions.

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Aims, ambitions and vision

Aims, Ambitions and Vision

Vision

To be the leading independent provider of cancer support services in our area and to be known to all new patients diagnosed with cancer, in order that they and their families get the support they need.

Mission

To provide support groups, complementary therapies, counselling and other therapeutic activities, within a caring friendly environment, which helps anyone affected by cancer cope with their situation.

Values

We offer a caring, supportive and friendly environment.

Everyone is welcome, no-one is discriminated against.

Everyone is treated with dignity and their views and choices are respected.

We aim for the highest standards in all we do: all our therapies and counselling services are delivered by professionally qualified practitioners.

The welfare of our members is paramount, and confidentiality is always maintained.

We consider it important to remain a progressive organisation that develops and adapts to the needs of our members.

Our Key objectives:

To continue to review, develop and improve the range of services offered at Purley and Croydon University Hospital and look at opportunities in the centre of Croydon for the benefit of our members.
To increase the number of members we support.
To work closely with GP hubs and social prescribing boards to increase knowledge of our support and range of activities.
To increase our outreach service to include difficult to reach residents who may be in care homes or bed bound, who might feel socially isolated.
To align our services with Croydon’s diverse community and be fully inclusive working with faith groups, BME Forums, LGBTQ+ groups and other organisations here in Croydon.
To fully engage with the Council’s localities programme to ensure we reach all residents in the borough.
To fully engage with all GPs, hospital staff, CCG Boards, SW London Partnership, SLAM, Healthwatch, Croydon Carers’ Centre and all major health partners. To work in collaboration with like-minded organisations like Macmillan, Maggie’s Centres, St Christopher’s Hospice, Duffus Cancer Foundation and Penny Brohn.
To increase our marketing and public relations activity along with improved social media to engage with a wider audience.

Continue as a leading independent provider of cancer support services:

To offer an unrivalled service for all residents.
To recruit new trustees, patrons, ambassadors and a new President.
To ensure all service providers work to the highest standards.
To ensure that all staff and volunteers are fully supported and receive training and support as required or requested.

Attract adequate regular funding to allow for growth and development:

To support our current Trust donors and work to identify new avenues of Trust income.
To work closely with local government initiatives, councillors and key health partners to identify sources of income.
To develop sound relationships with local business and corporates, community groups and other organisations and affiliates.

Infrastructure projects:

The Member Management and Booking System is currently a work-in-progress for replacement or upgrading to a current generation of software.
As a part of IT improvements and thus efficiency, select and implement an integrated fundraising software package.
Increase our working space in Purley and Croydon University Hospital and look at opportunities in central Croydon to facilitate a broader agenda.
Improve and enhance our front door approach and estate.

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